Emotionally Intelligent Leader Program

EMOTIONAL INTELLIGENCE ENHANCEMENT - ONE DAY PROGRAM

Leadership is fundamentally about facilitating high performance, motivating others to do things effectively and efficiently. Emotional intelligence is a key attribute that helps leaders achieve this function. There is a wealth of literature detailing the impact emotion has on individuals’ performance.

This research has shown for example that people perform their best at work when they feel involved in purposeful work that develops who they are, when they feel valued, cared for, consulted, respected, informed and understood. This research has also shown that people often perform their worst when they feel unproductive feelings such as feeling overly worried, frustrated, concerned, stressed, inadequate and fearful.

Part of the program includes a personalised Genos Emotionally Intelligent Leadership Assessment including a 180 degree feedback report . At the program, we provide them with their Feedback Report, a Development Tips workbook and expert led debrief and action planning methodologies to help leaders leverage strengths and address development opportunities.

During this program you will improve your understanding of emotions and emotional intelligence. You will also explore and practise tools and techniques for applying emotional intelligence in leadership and creating high performance in others on that basis.
 

In this Program, Participants will

• Explore the science of emotions and emotional intelligence

• Complete an Emotionally Intelligent Leadership Self Assessment

• Explore techniques for developing Self and Other Awareness

• Explore tools and techniques for effectively asking for and responding to feedback

• Examine how we can use reactive and proactive techniques to effectively manage and respond to strong emotions

• Practise applying a technique to positively influence the emotions and coping strategies of othersExplore an approach for facilitating engagement discussions with staff members
   

Who Would Benefit From the Workshop?

• Business Owners/Executives

• Managers or Supervisors

• Sales representatives

• Customer service personnel